Help & FAQs

Do you provide eye tests?

We do not currently provide eye tests. Simply bring your prescription from your most recent eye test. 

What kind of services do you offer?

We can:

• Supply new eyewear, frames and lenses
• Reglaze (replace existing lenses) your own frames 
• Repair your broken eyewear 
• Supply specialist eyewear for various sports and activities 
• Make adjustments
• Analyse your current eyewear/lenses
• Provide professional, free, no obligation advice tailored to your needs, with no pressure.

What types of lenses can you supply?

We can supply virtually any lens that is available on the market, such as:

• Single vision (distance/intermediate/reading)
• Bifocals (distance & reading)
• Varifocals (distance + intermediate + reading) 
• Prescription sunglasses (single vision/bifocal/varifocal/non prescription)
• Various filters, tints and coatings

Did you know?

We are one of the only suppliers in the area to hold a such a wide selection of high quality lens types on site. Our lenses can be used within minutes, ready to go. This means that we can produce a complete pair of prescription eyewear on the same day, sometimes in under an hour (depending upon prescription and requirements) 

What type of frames do you supply?

We hold a range of eyewear and carry approximately 500 different models on site, with access to thousands more from our various suppliers and partners. A wide range of eyewear with various prices is available, from a complete set of eyewear from £28 (including frame, prescription lenses, case, cloth and cleaning spray) to top end, luxury designer brands such as Calvin Klein, Aspinal of London, Land Rover and Nike, to name a few. Plus, various models and styles in between. Even our entry level and our in house mid range eyewear has a great reputation for their premium quality without the price tag. We also stock a great range of sports performance eyewear too, this range, combined with our other models and styles means we are one of the few eyewear suppliers to stock such a premium array of eyewear.

Can you supply eyewear/lenses to children?

Currently we can only supply eyewear to clients aged 16 and older.

What do I need to be able to order new eyewear?

For prescription eyewear/lenses, you will need:

A valid in date prescription 

Not to be registered partially sighted or blind 

Not be under the age of 16

What brand, make and quality are your lenses?

When we started business back in 2016 as a manufacturer for opticians (local and regional) we used premium brands such as Essilor, Nikon, Zeiss, Hoya, Rodenstock and more. When we moved from supplying Opticians to then supplying our own public clients, we carried on using the same suppliers. So you can rest assured that the quality of your new lenses will be just as good or better than what you are used to. 

How long does it take?

The time it takes for your new eyewear depends upon what lenses you are having, for example:

Single vision stock: 1 hour - 3 days 

Single vision custom: 7 days

Bifocals: 7 days 

Varifocals: 7 days

Times are examples and can vary depending upon the complexity of your order.

What guarantees, warranties and cover do I have when using Precision Optics Eyewear? 

Here are a few ways we look after our clients:

• 30 day money back satisfaction guarantee 
• 60 varifocals satisfaction guarantee 
• 2 years glazing defect warranty 
• 2 years lens manufacturers warranty 
• 1 year frame manufacturers warranty 
• Life time after care service

For any more information, please contact us