Customer Satisfaction

We are constantly adapting our business in our forever changing world, but one thing remains the same - our constant pursuit of customer satisfaction.

Our word is our bond and we back this up with our customer satisfaction guarantees, warranties and cover. 

•  All lenses come with a 2 year manufacturers warranty for defects - this also includes coatings
• All frames come with 1 years manufactures warranty for manufacturing defects
• All varifocals are covered by our 60 day, no risk guarantee, this means you can get a full refund if you cant get on with them
• 30 day money back satisfaction guarantee
• 1 years warranty on all frame repairs unless otherwise stated 
• Our promise of unbiased advice and honesty 
• Full transparency about the products we are supplying you with
• Our special tough anti glare coating is so good that if you scratch them within 2 years we will replace them for free - please ask about this coating for more information